During Your Stay

Important Patient & Visitor Facility Information

To ensure our facilities are safe places, face coverings must be worn at all times. Learn more about clinic and hospital visits.

Learn what to expect during your hospital stay.

Click on the video animation below.

Emmi hospital stay video.

How to use the phones

While staying at the hospital, you can make free local phone calls as well as long-distance calls with a telephone calling card or by calling collect.

Getting calls during your stay

You can tell family and friends to call the hospital switchboard at (206) 624-1144.

Condition reports

Any personal information about your diagnosis and treatment is considered confidential. This information is available only to designated members of your immediate family, with your permission.


Each hospital room is equipped with a color television, featuring major local television stations.

No-smoking policy

To provide a smoke-free environment for our patients and staff, Virginia Mason does not allow smoking on the medical center's property.

Spiritual Care

Our non-denominational chaplains are available to provide counseling, compassionate listening, crisis intervention, grief and bereavement resources, and patient advocacy. Contact the Department of Spiritual Care by calling (206) 583-6463. Find more information.